FAQ
GENERAL INFORMATION
Where is Hotel De La Ville located and how do I get there?
Hotel De La Ville is located in the centre of Riccione , a few metres from Viale Ceccarini and not far from the sea.
The location is ideal for easy access to beaches, shops, restaurants, and the main attractions of the Riviera Romagnola.
It is easily accessible by car (the hotel has private parking), by train from Riccione station located a short distance from the hotel, or by plane from Rimini Airport.
Distances:
- Viale Ceccarini (Riccione center) > 80 m
- Riccione train station > 160 m
- Piazzale Roma (center of the Riccione seafront) > 700 m
- A14 motorway toll booth > 2.4 km
- Aquafan and Oltremare Riccione > 2.6 km
- Rimini "F. Fellini" Airport > 4.7 km
- Bologna "G. Marconi" Airport > 153 km
What are the check-in and check-out times?
Check-in is available from 2:00 PM , while check-out is by 10:30 AM.
Early check-in and late check-out are available upon request.
Is the reception open 24 hours a day?
Yes, the reception at Hotel De La Ville is open 24 hours a day.
The staff is always available to provide assistance, tourist information, and support throughout your stay in Riccione.
Is the hotel open all year round?
Yes, the Hotel De La Ville in Riccione is open all year round.
The property welcomes guests for both summer seaside holidays and business stays, events, and weekends throughout the year.
ROOMS AND LIVING ROOM
What types of rooms are available?
The hotel offers various types of rooms, elegantly furnished and equipped with all comforts.
The accommodations are distributed between the hotel's two areas: the historic Villa and the Green Side, both buildings overlooking the exclusive private park.
- Noble Suites with balcony, at the Villa Liberty
- Junior Suite Nobili with Balcony, at the Villa Liberty
- Executive Rooms, at Villa Liberty
- Superior Family rooms with balcony , at the Green Side
- Superior rooms, located between Villa Liberty and the Green Side
- Classic rooms, located between the Liberty Villa and the Green Side
The solutions are suitable for couples, families, and business travelers, with refined spaces and comforts designed for a relaxing stay in Riccione.
Do the rooms have a balcony or terrace?
Yes, many rooms at Hotel De La Ville have a private balcony or terrace.
Some overlook the garden or the city, ideal for those seeking relaxation in a hotel in the center of Riccione.
Do the rooms have free Wi-Fi?
Yes, Wi-Fi is free in all rooms and public areas of the hotel.
The connection is stable and suitable for both work and browsing during your stay.
Is it possible to request a cot or an extra bed?
Yes, it is possible to request cots and extra beds.
The service is available upon request and subject to availability at the time of booking.
*possibility of extra supplement for additional beds
RESERVATIONS AND PAYMENTS
How can I book a room?
You can book directly from the official website, by phone, or by email.
Booking directly often allows you to get the best rates and most flexible conditions.
What payment methods are accepted?
The hotel accepts payments by credit cards, debit cards, bank transfers, and cash up to the maximum limits permitted by law.
We do not accept checks at checkout and accept bank transfers made at least 3 business days prior to checkout.
Some extra services can be paid directly at the facility.
Is a credit card required as a guarantee?
No, a credit card is generally not required as a guarantee when booking, but a deposit is required to reserve the room.
What is the cancellation policy?
The cancellation policy depends on the rate chosen at the time of booking and the period of stay.
The conditions are always clearly stated before confirmation.
With the "Feel Happy" formula, you can cancel your holiday up to 2 days before your arrival date without incurring any penalty.
For cancellations after the deadline for each period (see below), only your deposit will be retained.
- Cancellation without penalty up to 2 days before arrival, except for the following periods:
- June: Cancellation without penalty up to 5 days before arrival
- July/August and until 12/09/26: cancellation without penalty up to 7 days before arrival
- Easter, long weekends, Christmas and New Year's holidays: cancellation without penalty up to 5 or 7 days before arrival
- For institutional events, the cancellation policy may vary depending on the specifics of the event.
For shortened stays or early departures, the entire stay will be charged, in accordance with the booking contract and Article 1218 of the Civil Code.
Mandatory municipal tourist tax.
To avoid losing this amount, we remind you that you can take out insurance to protect your stay or your individual deposit.
For cancellations made within the indicated deadline, the full deposit will be refunded within a maximum of 1 month from the cancellation.
RESTAURANT AND BREAKFAST
Does the hotel have a restaurant?
The hotel restaurant is open for groups, events, and ceremonies.
Outside of these circumstances, during the summer period, a quick catering service with an à la carte snack bar is available.
The hotel also offers a year-round bar service for guests, serving coffee, cocktails, and aperitifs.
Are there options for intolerances or special diets?
Yes, the restaurant and breakfast service offer options for specific dietary requirements upon request.
Is breakfast included? What type of breakfast is served?
Breakfast is included with B&B stays and is served as a buffet with delicious sweet and savory products, hot and cold drinks, and fresh fruit.
For stays on the Room Only formula, breakfast is available upon request and for a supplement.
SERVICES AND STRUCTURE
Does the hotel have a swimming pool?
Yes, the hotel has an elegant circular outdoor swimming pool nestled in the garden, ideal for relaxing during the summer season.
A heated outdoor hot tub is integrated into the private park, in the swimming pool and solarium area of the property.
Does the hotel offer beach and pool towel service?
Yes, the hotel offers a complimentary beach and pool towel service for all guests.
Is there a wellness center or spa?
The hotel offers an exclusive wellness area "DIVA Glam & Design Spa" with services dedicated to well-being and relaxation.
The wellness program at the De La Ville hotel spa includes:
- Sauna
- Steam bath
- Tropical hot tub
- Ice Room
- Relaxation area
For a complete wellness break, the spa offers:
- Massages
- Spa Privé - exclusive wellness
- Rituals
- Face and body treatments
- Wellness packages
- Aesthetic care for hands and feet
- Hair removal
The hotel's wellness services are subject to a surcharge and are available upon reservation.
Is parking available?
Yes, the hotel has private (unattended) parking for guests, upon request and for a fee.
Does the hotel have bicycle service?
Yes, the hotel offers free bicycle service (subject to availability) for all guests: ideal for experiencing and discovering the city in complete freedom or enjoying a pleasant ride along the seafront.
Are pets allowed?
Yes, small pets (max 9kg) are allowed upon request, for a small supplement of €10.00/day.
We remind our guests that pets are not allowed in the common areas: restaurant and swimming pools.
MEETINGS, EVENTS AND CEREMONIES
Does the hotel have meeting rooms or spaces for corporate events?
Yes, Hotel De La Ville has meeting rooms equipped for conferences, meetings, and corporate events, featuring integrated audio/video equipment.
The hotel also offers the possibility of organizing:
- Secretarial service
- Coffee breaks and coffee stations
- Company aperitifs
- Business lunches
- Company dinners
Is it possible to organize weddings or ceremonies at the hotel?
Yes, the hotel is an elegant location for weddings, receptions, and private events in the center of Riccione.
The hotel's catering service offers the possibility of organizing buffet aperitifs, brunches, lunches, and themed gastronomic proposals.
Possibility of renting the structure and its rooms for exclusive use.